Praise & Сriticism

For years, our customers have known and trusted Urban Classics Hamburg in terms of mobility. We have always maintained a high standard of quality that our customers appreciate. Be it in the service, in the sale or in the handling of the financial system: with us, the human being is the focus. Your satisfaction is our highest priority.

In any well-organized company, it can happen that a mistake happens, a promise is not 100% cashed or something is overlooked. If this has happened to you, we ask you to inform me about it. With your information, you give us the opportunity to recognize any errors or weaknesses in order to achieve our set goal of optimized service quality.

Below we give you the opportunity to get rid of your criticisms, problems and questions. Whether you have concerns about your new or used car, questions about our service or accessory offers, or even if you just want to say your opinion on your last visit with us - our contact form offers a good opportunity for any topic. Use it, because only in this way can we maintain our standard and improve ourselves. They are important to us - we look forward to hearing from you!

Of course, we are also happy about your praise, if you liked our service.

Thank you very much.

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